Shipping & Returns

SHIPPING

Your Good Things can arrive to you in a few different ways, depending on the size of the shipment and how far it’s traveling. 

 
  • If you’re within North America, you’ll see your shipping options at checkout, and orders over $150 win FREE SHIPPING, yay!
  • If you’re in the Vancouver area and would like to avoid waiting or paying for shipping altogether, you have the option of PICKING UP your order in White Rock within 24-48 hours,  or East Van within 5-7 days. 
  • Some items are local delivery only, and most items will have local delivery as an option. Local delivery is $12 within a 25km radius of our White Rock address, and $18 within a 50km radius of our White Rock address, limited to Mainland BC only. Local deliveries take place on Wednesdays and Saturdays.
  • Unfortunately, we’re unable to ship outside North America at this time.
 

We ship Mondays and Thursdays, and orders usually take 24-48 hours to process before shipping. You’ll receive an email confirming your order, and another when your order is on its way to you!

 

Our goal is to deliver your order in one eco-friendly package.  There are rare exceptions where this is not possible, but 90% of the time your package will be coming in one shipment from our office in White Rock, BC, and 95% of the time it won’t be packed in plastic. If you do see any plastic packaging, know that it was the only way to protect the rest of the contents from a very serious liquid situation. We are minding our footprint and you’ll  see repurposed, recyclable and compostable packaging from us – keeping it real!

RETURN POLICY

All Apothecary items, earrings, hair accessories, food items, and sale items are final sale. Any returnable items must be shipped back to us at the customer’s expense or dropped off in person within 14 days of receipt. All items must be returned unused, unworn, and in the condition in which they were received, for credit to be used in our online store. All sales at pop-up sales and other live events are final sale and cannot be returned or exchanged.

We are a small business working with local artists and artisans and small businesses, and we appreciate your understanding and support.