SHIPPING - GENERAL
Your Good Things can arrive to you in a few different ways, depending on the size of the shipment and how far it’s traveling.
- If you’re within North America, you’ll see your shipping options at checkout, and orders over $150 win FREE SHIPPING, yay!
- If you’re in the Vancouver Lower Mainland area and would like to avoid waiting or paying for shipping altogether, you have the option to choose "WHITE ROCK PICK UP" at checkout. You will receive a "your order is ready for pick up" notice once it's ready. For White Rock pick up, that is typically within 24-48 hours.
- Unfortunately, we’re unable to ship outside North America at this time.
Orders usually take 24-48 hours to process before shipping. You’ll receive an email or text confirming your order, and another when your order is on its way to you!
Our goal is to deliver your order in one eco-friendly package. There are rare exceptions where this is not possible, but 90% of the time your package will be coming in one shipment from our office in White Rock, BC, and 95% of the time it won’t be packed in plastic. If you do see any plastic packaging, know that it was the only way to protect the rest of the contents from a very serious liquid situation. Not only that, but any small amount of plastic you may receive as packing has been repurposed from packages we have received, and we are giving it a second life before it heads to the landfill by using it in your package. We are minding our footprint and you’ll see repurposed, recyclable and compostable packaging from us – keeping it real
All items are final sale. As a small business, we generally do not accept returns, unless the merchandise is faulty.
We are a small business working with local artists and artisans and small businesses, and we appreciate your understanding and support.